Meeting/Event Information

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Truth or Consequences: Disclosing & Remediating Unanticipated Outcomes in Healthcare

January 11, 2018 to January 11, 2018
12:00 PM to 1:00 PM
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Learning Objectives

This program enables participants to:

  • Define an unanticipated outcome and differentiate between the types of situations that lead to unanticipated outcomes.
  • Identify the key steps in the disclosure process and who should participate.
  • Describe the current ethical standards for disclosing unanticipated outcomes in healthcare settings.
  • Explain the concept of the “second victim” of unanticipated outcomes and identify strategies to support second victims.
  • List the components of the “communication and resolution” approach to disclosure.


  • Anne Lawter, Esq., Structured Settlement Advisor at Ringler Associates and Attorney at Lawter Law Group
  • Ted Passineau, JD, HRM, RPLU, CPHRM, FASHRM, Senior Patient Safety and Risk Consultant for Medical Protective

Target Audience

This program is intended for an audience of healthcare risk managers as well as those who support various risk management functions.

Webinar Recording

MSHRM members can access the webinar recording here (login required).  


$0.00 Complimentary for MSHRM Members


Disclosure webinar slides 1 per page

Disclosure webinar slides 6 per page