Meeting/Event Information

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2018 MSHRM Fall Program

October 02, 2018 to October 02, 2018
9:00 AM to 4:00 PM
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James B. Henry Center for Executive Development
3535 Forest Road
Lansing, MI 48910

Controlling Risk: Behavioral Situations


  • 9:00 a.m. - Obligations to Preserve Electronic Data from Personal Devices of Employees:  How, When and Why?  Measures to Prevent the Conduct – Orientation, Risk Management, Legal Counsel, Jean Ann Sieler, JD (Presentation)
  • 10:00 a.m. – Michigan Health Professional Licensing Defense, Daniel Shirey, JD (Presentation, Recent Updates, Controlled Substances and MAPS)
  • 11:00 a.m. – Break
  • 11:15 a.m. – Michigan Healthcare Workplace Violence Bills, Richard Joppich, JD (Presentation)
  • 11:45 a.m. - Lunch
  • 12:45 p.m. - Business Meeting and ASHRM Update
  • 1:00 p.m. – Creating a Safe Environment for ED Patients and Caregivers, Tammy Banker, MSN, RN, NE-BC and Jerry Durmond (Presentation)
  • 2:00 p.m. - Break
  • 2:15 p.m. – Opioids: An American Epidemic, Michael Goetz (Presentation)
  • 3:00 p.m. – Care of Psychiatric Patients in Community Hospitals: Changes, Challenges and Strategies, Solveig Dittmann, RN, BA, BSN, CPHRM (Presentation)
  • 4 p.m. – Adjournment

Schedule subject to change.


Jean Ann S. Sieler, JD,is a partner with RCO Law/Robison, Curphey & O'Connell and represents individuals and business entities in litigation in both Michigan and Ohio with an emphasis in medical malpractice defense and commercial litigation.

Daniel Shirey, JD, is a Principal at Kitch Drutchas Wagner Valitutti & Sherbrook in its Detroit office, and has been with the firm for more than 30 years. He has extensive litigation experience in the areas of medical and dental malpractice defense. He also specializes in the area of health professional licensing defense.

Richard J. Joppich, JD, is a Principal Attorney with Kitch, Drutchas, Wagner, Valitutti and Sherbrook P.C. He graduated from Bowling Green State University and went on to receive his Juris Doctorate in 1988 from Detroit College of Law.  He has been a personal injury defense trial attorney and consultant on Medicare, Medicaid and Insurance secondary payer implications in claims, litigation management, settlement negotiations and agreements, and on navigating the reimbursement and reporting processes.  For many years he has been an invited guest speaker on these and many other legal and healthcare industry topics at the local, state, regional, and national levels, and has published multiple monographs and industry articles on healthcare, litigation, and law.

Tammy Banker MSN, RN, NE-BC, is the Administrative Director of Emergency and Behavioral Health Services at Sparrow Hospital. Tammy has been a nurse for 29 years with 23 years at Sparrow Hospital. She has worked in Orthopedics, Plastic Surgery and Case Management. She then transitioned into Leadership and opened the Sparrow Patient Placement Center and One Call program. She has worked with many departments improving patient throughput and nurse staffing. In December of 2015, she joined the Emergency Department as the Director and continues her focus on Patient Throughput and Quality Care for Emergency Department Patients. In March of 2017, she began working with Behavioral Health.

Jerry Dumond is the Manager of Security and Parking at Sparrow Hospital, since 1996. Jerry believes that work within healthcare is sacred, as we see people in their most vulnerable and need to find the most appropriate way to communicate to people. Jerry has been part of several major safety initiatives at Sparrow. He has been certified in IAHSS Supervisor Training, Suspicion Indicators Recognition & Assessment System (SIRA), the Reid Technique for Interviewing and Interrogation (Advanced), Crime Prevention through Environmental Design (CPTED), FEMA, over one hundred certifications in Emergency Management, and de-escalation trainer roles most recently Management of Aggressive Behavior (MOAB).

Michael Goetz, JD, is Senior Assistant Attorney General for the State of Michigan. His duties include the prosecution of Public Corruption and Major Drug crimes in the various courts in th e State of Michigan. 

Solveig Dittmann, RN, BA, BSN, CPHRM, is a Senior Risk Specialist for Coverys. Solveig has more than 30 years of healthcare and administrative experience; 10 of those focused on risk management, patient safety, accreditation management and quality improvement. She is a registered nurse with a background in behavioral health, geriatric and general medical/surgical nursing. Before joining Coverys, Solveig worked for six years as the director of performance improvement for a community hospital in Minnesota. This position included oversight of quality improvement, risk management, accreditation, and patient safety education programs. During the prior 14 years, she managed two psychiatric units and served as a clinical quality consultant in a large health system in Minneapolis. She also held the position of regional vice president for a psychiatric services management company. Solveig is skilled in assisting healthcare organizations in improving regulatory compliance and enhancing safety culture to improve patient outcomes and minimize risk.


This program will enable participants to:

  • Describe the risks and consequences of using personal electronic devices in patient care during orientation, training opportunities, and through facility policy.
  • Recognize instances when electronic data on employee personal devices must be preserved and/or remediated.
  • Discuss alternatives, methods and/or services to adequately preserve electronic data from employee personal electronic devices.
  • Explain necessity to preserve evidence, provide effective assistance with discovery, and caution employee witnesses about using personal devices during litigation.
  • Describe the process of a health professional licensing investigation and case.
  • Properly respond to a known violation of the Public Health Code.
  • Properly advise a licensed health professional confronted with a license investigation.
  • Identify the statistical prevalence of workplace violence in the healthcare setting as a risk issue.
  • Recognize the parameters of the House Bill 6203 adding healthcare workers to the existing workplace violence statute in Michigan.
  • Recognize the parameters of the House Bill 6204 adding healthcare workers to the existing workplace violence statute in Michigan.
  • Apply a process for creating a safe area for behavioral health patients.
  • Identify potential obstacles for creating a safe space for behavioral health patients.
  • Engage key stakeholders in the process of creating a safe space for behavioral health patients.
  • Discuss the issue of psychiatric boarding in Michigan and across the country.
  • Discuss the dangers of opioid abuse.
  • Describe the “Red Flags” of heath care provider over-prescribing.
  • Describe the challenges faced by community hospitals when caring for psychiatric patients.
  • Explore strategies to mitigate risks associated with the care of psychiatric patients in community hospital.


This educational activity is being jointly provided by Med-IQ and the Michigan Society for Healthcare Risk Management.

This nursing activity has been approved for up to 5.25 contact hours.

Med-IQ is accredited with distinction as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

This meeting has been approved for a total of 5.25 contact hours of Continuing Education Credit toward fulfillment of the requirements of ASHRM designations of FASHRM (Fellow) and DFASHRM (Distinguished Fellow) and towards CPHRM renewal. 


September 25, 2018


$0.00 MSHRM Member Registration

$150.00 Non-Member Registration


Employee Personal Devices Slides

MI Health Professional Licensing Defense Slides

Licensing Update - Controlled Substances and MAPS

Licensing Update - Recent Changes

MI HC Workplace Violence Bills Slides

Safe Environment for ED Patients-Caregivers Slides

Opioid Epidemic Slides

Psychiatric Patients in Community Hospitals Slides