Meeting/Event Information

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2019 MSHRM Spring Program

March 19, 2019 to March 19, 2019
9:00 AM to 4:00 PM
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James B. Henry Center for Executive Development
3535 Forest Road
Lansing, MI 48910


  • 9:00 a.m. – Blame it on the Brain: Using Emotional Intelligence in Risk Management, Lisa Ramthun, MSN, RN, CPHRM, FASHRM (Slides)
  • 10:30 a.m. – Break
  • 10:40 a.m. – Using Organizational Change Management to Reduce Risk & Improve Outcomes by Preparing People for Change, April Callis Birchmeier PMP, CCMP (Slides)
  • 11:40 a.m. – Human Trafficking from a Survivor’s Perspective, Joyce Dixson-Haskett, LMSW, ACSW, SAP (Slides)
  • 12:40 p.m. - Lunch
  • 1:20 p.m. - Business Meeting
  • 1:35 p.m. – Human Trafficking: FBI Perspective – Focus on Victims, Carmen Kucinich, LPC
  • 2:35 p.m. – "You Never Told Me!” Why Thorough Informed Consent is Paramount to Patient Care,Ted Passineau, JD, HRM, RPLU, CPHRM, FASHRM (Slides)
  • 3:30 p.m. – Legal Update, Richard Joppich, JD (Slides)
  • 4 p.m. – Adjournment

Schedule subject to change.


Lisa Ramthun, RN, MSN, CPHRM, FASHRM, President of LR Risk Strategies LLC, is a healthcare executive, registered nurse, and expert in helping high consequence industries drive reliability through system design, human behavior, enterprise risk management strategies. Lisa has a background in all principles of risk management including risk financing, claims management, enterprise risk management, clinical risk management, and loss prevention.  She previously served as the corporate vice president of risk management and patient safety for a $5.6 billion not for profit integrated healthcare delivery system with 16 acute care hospitals, ambulatory care services, home health, hospice, outpatient, skilled nursing facilities, community clinics and physician organizations. In this role Lisa had system oversight for the risk management, patient safety, captive and claims management, clinical data analytics, research, infection prevention, and regulatory readiness functions.

April Callis Birchmeier PMP, CCMP, believes that no one should have to suffer through an unorganized, poorly managed change and the resulting negativity. Preparing for change with a people centered focus helps realize the benefits of change. April speaks frequently to organizations and conferences about preparing people for change and leading a positive workplace. One of the "First 100" Certified Change Management Professionals (CCMP™) certified by the Association of Change Management Professionals, April is also a PMP, Project Management Professional and Past President of the Michigan National Speakers Association. April has been profiled in Time Magazine, The New York Times and is author of Change Management DIY and Springboard to Success.

Joyce Dixson-Haskett, LMSW, ACSW, is one of the front runners in the fight against human trafficking and daily advocates for freedom and the restoration of dignity and value to those affected by this heinous and corrupt system. Joyce is a Clinical Therapist and is the Constituent Outreach Coordinator of Human Trafficking for the office of State Senator Judy Emmons, who leads the legislative fight on behalf of both victims and survivors of human trafficking.

Carmen Kucinich is a Masters Level Licensed Professional Counselor with the State of Michigan.  Ms. Kucinich has been a Victim Specialist with the Federal Bureau of Investigation since 2005 and has worked with crime victims for over 20 years.  Prior to the FBI her work began as a caseworker with the Michigan Indian Child Welfare Agency followed by Safe Harbor Children’s Advocacy Center where she worked as a forensic interviewer and therapist for sexually abused children and children that witnessed domestic violence.  Ms. Kucinich has testified as an expert witness in the areas of the Native American Culture, forensic interviewing and children’s counseling.  Ms. Kucinich is active in working on the FBI’s West Michigan Based Child Exploitation (WEBCHEX) Task Force, formed in 2014 and is a current member the FBI’s Victim Services Response Team (VSRT); responding to Mass Casualties as requested, throughout the United States.

Theodore (Ted) Passineau, JD, HRM, RPLU, CPHRM, FASHRM, is a Senior Patient Safety and Risk Consultant for the MedPro Group, providing services for Michigan, Pennsylvania and a large segment of MedPro’s dental clients. He has worked in the field of medical professional liability since 1987.  During that time, he has worked as a medical malpractice defense attorney and in various capacities for both doctor-owned and commercial professional liability insurers.  In his career, Ted has provided risk management instruction to thousands of physicians, dentists and hospital staffs across the United States and internationally, and has written extensively on various professional liability-related topics. Ted been trained in Healthcare Mediation and Conflict Resolution by the Harvard School of Public Health, and Clinican-Patient Communication by the Institute for Healthcare Communication.  He was also an Adjunct Professor at Cooley Law School, where he received the “Zenith Award” for effective teaching. 

Richard J. Joppich, JD, is a Principal Attorney with Kitch, Drutchas, Wagner, Valitutti and Sherbrook P.C. He graduated from Bowling Green State University and went on to receive his Juris Doctorate in 1988 from Detroit College of Law.  He has been a personal injury defense trial attorney and consultant on Medicare, Medicaid and Insurance secondary payer implications in claims, litigation management, settlement negotiations and agreements, and on navigating the reimbursement and reporting processes.  For many years he has been an invited guest speaker on these and many other legal and healthcare industry topics at the local, state, regional, and national levels, and has published multiple monographs and industry articles on healthcare, litigation, and law.


This educational activity is being jointly provided by Med-IQ and the Michigan Society for Healthcare Risk Management.

This nursing activity has been approved for up to 5.50 contact hours.

Med-IQ is accredited with distinction as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

This meeting has been approved for a total of 6.0 contact hours of Continuing Education Credit toward fulfillment of the requirements of ASHRM designations of FASHRM (Fellow) and DFASHRM (Distinguished Fellow) and towards CPHRM renewal.


March 14, 2019


$0.00 MSHRM Member Registration

$150.00 Non-Member Registration


Emotional Intelligence - Facilitation Skills Slides

Change Management Slides

Human Trafficking Slides - Dixson-Haskett

Informed Consent Slides

Legislative Update Slides